Turner Eye Institute requests satisfaction surveys from every patient in order to continually improve on the quality of the treatment given. Turner Eye Institute has always ranked above the national average in the overall satisfaction level of the patients. Over the past 2 months, patients at our four locations in Concord, San leandro, San Jose, and San Francisco have been even more impressed than ever before.
In our surveys we asked everyone who had surgery to grade our service on a scale that includes poor, fair, good, and excellent. The patients had LASIK, Crystalens, ReStor, ReZoom, and a variety of other procedures. Over the past month we had 60 returned scores. There was not a single rating of fair or poor. 100% of our patients rated our service as good or excellent. Even more impressive, over 92% rated our service as excellent.
Some of the comments that were given:
I would not go to any other surgeon – Sandy 06/07/07
Thank you for all your good work. I really appreciate people in the world like you. Keep doing your great job. All the money in the world can’t pay off your work!! – Lone 06/12/07
Your staff was very nice and helpful. It was a great experience to have surgery done with your group. I am very pleased with my overall results. Thank you! – Jennifer 07/05/06
You guys are the best! Thank you so much for everything. – Cynthia 07/05/06
We are happy for all of our patients and glad that we made their experience so wonderful. Dr. Stephen Turner has been performing vision correction procedures for 30 years and is among the most experienced surgeons available in the USA. His skill and training have allowed us to provide a higher level of treatment quality.
We look forward to the coming months and expect to provide an equally high level of patient satisfaction. As we offer the widest available FDA approved procedures we are capable of providing the highest quality of eye care available.