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To Our Valued Patients,

With the evolving situation of the Coronavirus (COVID-19) pandemic and under the guidelines of the Health Officer of the Alameda and Contra-Costa Counties, our offices are open to provide eye and vision care.

Please keep in mind that in order to maintain social distancing protocols and to limit further transmission of the virus, we will be working with a reduced staff and seeing a fewer number of patients as compared to our “normal” schedule. Priority will be given to the most urgent medical cases. We will be implementing a number of measures (including altered check-in/check-out procedures, limiting the number of patients in the office and waiting room, face covering for all persons, temperature screening, etc) that will change your experience in the office. In addition, we will be ramping up our already strict disinfection policies and we will continue to monitor and abide by all local, state and, federal guidelines. Please bear with us through this new reality as these changes are designed to protect you and our staff.

We hope to see you soon and appreciate your trust in us to continue to meet your eye care needs. Stay safe and stay healthy!

The Turner Eye Institute Team

Home » Eye Care » Your Eye Health » Eye Exams » What to Ask

What to Ask

doctor with patientIt’s essential, too, that you make the most out of your exams. We’ve included a range of questions for you to ask during your next eye exam, or if necessary, before your exam to avoid any miscommunication. We hope you find these helpful and that the information contained in our EyeGlass Guide 2.0 will help to facilitate a comprehensive and informed dialogue between you and your eye care professional.

Questions to ask before your eye exam…

  • Do you accept my insurance plan’s vision coverage?
  • Is payment required at the time of service?
  • What will my eye exam entail?
  • How long should I expect to be there?
  • Will my pupils be dilated?
  • What should I bring with me?

Questions to ask at your eye exam…

  • Given my age, eye condition and other risk factors, how often should I have my eyes examined?
  • At what age should I start to schedule my children for regular eye exams?
  • What lens designs and options are a good fit for me?
  • Can my glasses block UV rays?
  • Do all sunglasses protect my eyes from UV rays?
  • What are photochromic lenses and are they a good option for me?

Things to remember

It’s always a good idea to bring any of the following (if available) to your eye exam appointment:

  • Your insurance card/insurance information
  • A list of all medications, vitamins and other supplements you are taking
  • All pairs of prescription glasses you currently own
  • If you have it, a copy of your latest eyeglass prescription
  • Information on frames you like, or lenses you’ve researched

Don’t forget, if participating in a flexible spending account program, you may be able to use the account to pay for portions of your eye care not covered directly by your insurance plan.

To create a printable personal eyeglass suggestion based on your own preferences and lifestyle, use our interactive tool.

 

Special thanks to the EyeGlass Guide, for informational material that aided in the creation of this website. Visit the EyeGlass Guide today!

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